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Privacy and Cookie Policy

Privacy Policy of otticamanzonimilano.it

This website collects some personal data from its users.

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Data Controller
G.A.R. s.r.l.

Email address of the Data Controller: info@otticamanzonimilano.it

Types of Data Collected

Among the Personal Data collected by this Website, either independently or through third parties, there are: Usage Data; Tracking Tools; name; surname; phone number; email; responses to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; data communicated while using the service; user content; message or email content; profile picture; message date; time the message was sent; message sender.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific informative texts displayed before the Data is collected.

Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically during the use of this Website.
Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to provide it, it may be impossible for this Website to provide the Service. In cases where this Website specifies some Data as optional, Users are free to refrain from communicating such Data without any consequences on the availability or functioning of the Service.

Users who have any doubts about which Data is mandatory are encouraged to contact the Data Controller.
The possible use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website has the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Website.

Methods and Place of Data Processing

Processing Methods
The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using computers and/or telematic tools, following organizational procedures and methods strictly related to the stated purposes. In addition to the Data Controller, in some cases, the Data may be accessible to other parties involved in the operation of this Website (administrative, sales, marketing, legal staff, system administrators) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) appointed, if necessary, as Data Processors by the Data Controller. The updated list of these parties can always be requested from the Data Controller.

Location
The Data is processed at the operational headquarters of the Data Controller and in any other places where the parties involved in the processing are located. For further information, contact the Data Controller.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information about the place of processing, the User may refer to the section detailing the processing of Personal Data.

Retention Period
Unless otherwise specified in this document, Personal Data is processed and stored for as long as required by the purpose for which it was collected and may be retained for a longer period due to legal obligations or based on the User’s consent.

Purposes of the Data Processing
The User’s Data is collected to allow the Data Controller to provide the Service, fulfill legal obligations, respond to requests or enforcement actions, protect its own rights and interests (or those of Users or third parties), identify any malicious or fraudulent activities, and for the following purposes: Displaying content from external platforms, Tag Management, Contacting the User, Protection against spam and bots, and Interaction with live chat platforms.

For detailed information on the purposes of the processing and on the Personal Data used for each purpose, the User may refer to the section “Details on the processing of Personal Data.”

Details on the Processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contacting the User

Contact Form (this Website)
By filling in the contact form with their Data, the User consents to its use to respond to requests for information, quotes, or any other type of request indicated by the form’s header.
Personal Data processed: surname; email; first name; phone number.

Tag Management

This type of service is used for the centralized management of tags or scripts used on this Website. The use of these services involves the flow of the User’s Data through them and, if applicable, its retention.

Google Tag Manager (Google Ireland Limited)
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data processed: Usage Data.
Place of processing: Ireland – Privacy Policy.

Interaction with Live Chat Platforms

This type of service allows interaction with live chat platforms managed by third parties, directly from the pages of this Website, to contact and be contacted by the support service of this Website. If a service for interacting with live chat platforms is installed, it is possible that it will collect Usage Data related to the pages where it is installed, even if Users do not use the service. Additionally, live chat conversations may be recorded.

WhatsApp Business Chat Widget (Meta Platforms Ireland Limited)
The WhatsApp Business Chat widget is a service for interacting with the WhatsApp live chat platform, provided by Meta Platforms Ireland Limited.
Personal Data processed: surname; message or email content; user content; message date; Data communicated during the use of the service; profile picture; message sender; first name; phone number; time the message was sent; responses to questions.
Place of processing: Ireland – Privacy Policy.

Protection Against Spam and Bots

This type of service analyzes the traffic of this Website, potentially containing Users’ Personal Data, to filter it from parts of traffic, messages, and content recognized as SPAM or to protect it from malicious bot activity.

Google reCAPTCHA (Google Ireland Limited)
Google reCAPTCHA is an anti-SPAM protection service provided by Google Ireland Limited. The use of the reCAPTCHA system is subject to Google’s privacy policy and terms of use. To learn how Google uses Data, refer to their partner policy and Commercial Data page.
Personal Data processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; scroll position; responses to questions; Tracking Tools.
Place of processing: Ireland – Privacy Policy.

Displaying Content from External Platforms

This type of service allows viewing content hosted on external platforms directly from the pages of this Website and interacting with them. This type of service may still collect web traffic data related to the pages where the service is installed, even when users do not use it.

Google Fonts (Google Ireland Limited)
Google Fonts is a font display service managed by Google Ireland Limited that allows this Website to integrate such content within its pages.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: Ireland – Privacy Policy.

OpenStreetMap Widget (OpenStreetMap Foundation)
OpenStreetMap Widget is a map display service managed by OpenStreetMap Foundation that allows this Website to integrate such content within its pages.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: United Kingdom – Privacy Policy.

Font Awesome (Fonticons, Inc.)
Font Awesome is a font display service managed by Fonticons, Inc. that allows this Website to integrate such content within its pages.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: United States – Privacy Policy.

This Website uses Tracking Tools. To learn more, Users can refer to the Cookie Policy.

Further Information for Users

Legal Basis for Processing
The Data Controller processes Personal Data related to the User if one of the following conditions applies:

– The User has given consent for one or more specific purposes.
– The processing is necessary for the performance of a contract with the User and/or for pre-contractual measures.
– The processing is necessary to comply with a legal obligation to which the Data Controller is subject.
– The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller.
– The processing is necessary for the legitimate interests pursued by the Data Controller or by third parties.

It is always possible to request that the Data Controller clarify the specific legal basis for each processing activity, particularly whether the processing is based on law, is provided for by a contract, or is necessary to conclude a contract.

Further Information on Data Retention

Unless otherwise specified in this document, Personal Data is processed and retained for the time required by the purpose for which it was collected and may be retained for a longer period due to legal obligations or based on the Users’ consent.

Therefore:

– Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the contract is fully executed.
– Personal Data collected for purposes related to the Data Controller’s legitimate interests will be retained until such interests are fulfilled. Users may obtain further information regarding the legitimate interests pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
– When processing is based on the User’s consent, the Data Controller may retain Personal Data for a longer period until such consent is revoked. Additionally, the Data Controller may be obliged to retain Personal Data for a longer period to comply with a legal obligation or by order of an authority.

Upon expiration of the retention period, Personal Data will be deleted. Therefore, after this period expires, the rights of access, deletion, rectification, and the right to data portability can no longer be exercised.

User Rights Under the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Data Controller.

In particular, within the limits provided by law, the User has the right to:

Withdraw consent at any time: The User can withdraw consent to the processing of their Personal Data previously given.
Object to the processing of their Data: The User can object to the processing of their Data when it is done on a legal basis other than consent.
Access their Data: The User has the right to obtain information on the Data processed by the Data Controller, certain aspects of the processing, and to receive a copy of the processed Data.
Verify and request rectification: The User can verify the accuracy of their Data and request that it be updated or corrected.
Obtain restriction of processing: The User can request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than its storage.
Obtain deletion or removal of their Personal Data: The User can request the deletion of their Data by the Data Controller.
Receive their Data or have it transferred to another controller: The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller.
Lodge a complaint: The User can lodge a complaint with the competent data protection supervisory authority or take legal action.

Users have the right to obtain information regarding the legal basis for the transfer of Data to a country outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect their Data.

Details on the Right to Object

When Personal Data is processed in the public interest, in the exercise of official authority vested in the Data Controller, or for the purposes of the legitimate interests pursued by the Data Controller, Users have the right to object to such processing for reasons related to their particular situation.

Users are informed that if their Data is processed for direct marketing purposes, they can object to the processing at any time, free of charge, and without providing any reason. If Users object to processing for direct marketing purposes, Personal Data will no longer be processed for these purposes. To determine whether the Data Controller processes Data for direct marketing purposes, Users can refer to the relevant sections of this document.

How to Exercise Rights

Any requests to exercise User rights can be directed to the Data Controller using the contact details provided in this document. The request is free of charge, and the Data Controller will respond as quickly as possible, in any event within one month, providing the User with all the information required by law. Any rectifications, deletions, or restrictions of processing will be communicated by the Data Controller to each of the recipients, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves a disproportionate effort. The Data Controller will inform the User of such recipients upon request.

Further Information on Processing

Defense in Legal Proceedings
The User’s Personal Data may be used by the Data Controller in court or during the preparatory stages of its possible establishment for the defense against abuse in the use of this Website or related Services by the User. The User declares to be aware that the Data Controller may be required to reveal the Data by order of public authorities.

Specific Information
Upon the User’s request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System Logs and Maintenance
For operation and maintenance purposes, this Website and any third-party services it uses may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User’s IP address.

Information Not Contained in This Policy
More details concerning the collection or processing of Personal Data can be requested from the Data Controller at any time using the contact information provided.

Changes to This Privacy Policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website as well as, where technically and legally feasible, sending a notification to Users via any contact information available to the Data Controller. Therefore, it is strongly recommended to check this page often, referring to the date of the last modification indicated at the bottom.

If the changes affect processing activities based on the User’s consent, the Data Controller will collect new consent from the User if necessary.

Definitions and Legal References

Personal Data (or Data)
Personal Data constitutes any information that, directly or indirectly, in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data
This is information collected automatically through this Website (or third-party applications integrated into this Website), including: the IP addresses or domain names of the computers used by the User who connects with this Website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s response (successful, error, etc.), the country of origin, the features of the browser and operating system used by the visitor, the various time details per visit (e.g., the time spent on each page), and the details about the path followed within the Application, with particular reference to the sequence of pages visited, and other parameters about the User’s operating system and IT environment.

User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Processor (or Processor)
The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Data Controller, as described in this privacy policy.

Data Controller (or Controller)
The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.

This Website (or this Application)
The hardware or software tool by which the Personal Data of Users is collected and processed.

Service
The Service provided by this Website as described in the relevant terms (if available) on this site/application.

European Union (or EU)
Unless otherwise specified, any reference made within this document to the European Union includes all current member states of the European Union and the European Economic Area.

Cookies
Cookies are Tracking Tools that consist of small data files stored in the User’s browser.

Tracking Tool
Tracking Tool refers to any technology—e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting—that enables the tracking of Users, for example, by collecting or saving information on the User’s device.

Legal References
This privacy statement is prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

Latest update: July 11, 2024

iubenda hosts this content and collects only the Personal Data strictly necessary for its provision.

Cookie Policy of otticamanzonimilano.it

This document contains information about the technologies that allow this Website to achieve the purposes described below. These technologies enable the Owner to collect and store information (for example, through the use of Cookies) or to utilize resources (for example, by running a script) on the User’s device when the User interacts with this Website.

For simplicity, in this document, these technologies are collectively referred to as “Tracking Tools,” unless there is a reason to differentiate. For instance, while Cookies may be used in both web and mobile browsers, it would be inappropriate to talk about Cookies in the context of mobile applications, as these are Tracking Tools that require the presence of a browser. Therefore, in this document, the term “Cookie” is used specifically to refer to that particular type of Tracking Tool.

Some of the purposes for which Tracking Tools are used may also require the User’s consent. If consent is given, it can be freely revoked at any time by following the instructions provided in this document.

This Website uses Tracking Tools managed directly by the Owner (commonly referred to as “first-party Tracking Tools”) and Tracking Tools that enable services provided by third parties (commonly referred to as “third-party Tracking Tools”). Unless otherwise specified in this document, these third parties have access to their respective Tracking Tools.
The duration and expiration of Cookies and other similar Tracking Tools may vary depending on the settings established by the Owner or each third-party provider. Some of them expire at the end of the User’s browsing session.
In addition to the information specified in the description of each of the categories listed below, Users can obtain more detailed and up-to-date information regarding the duration, as well as any other relevant information—such as the presence of other Tracking Tools—in the privacy policies of the respective third-party providers (through the links provided) or by contacting the Owner.

Activities Strictly Necessary to Ensure the Functioning of This Website and the Provision of the Service

This Website uses Cookies commonly referred to as “technical” or other similar Tracking Tools to perform activities strictly necessary to ensure the functioning of the Website or the provision of the Service.

First-Party Tracking Tools
Storage Duration: Up to 10 years

Third-Party Tracking Tools
Protection from Spam and Bots
This type of service analyzes the traffic of this Website, which may potentially include Users’ Personal Data, in order to filter out unwanted traffic, messages, and content recognized as SPAM or to protect it from malicious bot activities.

Google reCAPTCHA (Google Ireland Limited)
Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited. The use of the reCAPTCHA system is subject to Google’s privacy policy and terms of use. To understand how Google uses your Data, please refer to their partner policy and Commercial Data page.
Personal Data processed: Clicks, Usage Data, keypress events, motion sensor events, touch events, mouse movements, scroll position, responses to questions, and Tracking Tools.
Place of Processing: Ireland – Privacy Policy.
Storage Duration:
– _GRECAPTCHA: Session duration
– rc::a: Not defined
– rc::b: Session duration
– rc::c: Session duration

Other Activities Involving the Use of Tracking Tools

Experience
This Website uses Tracking Tools to improve the quality of the user experience and enable interactions with content, networks, and external platforms.

Displaying Content from External Platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with it. This type of service may still collect web traffic data related to the pages where the service is installed, even when users do not use it.

Google Fonts (Google Ireland Limited)
Google Fonts is a font style display service managed by Google Ireland Limited that allows this Website to integrate such content into its pages.
Personal Data processed: Usage Data and Tracking Tools.
Place of Processing: Ireland – Privacy Policy.

Widget OpenStreetMap (OpenStreetMap Foundation)
Widget OpenStreetMap is a map display service managed by OpenStreetMap Foundation that allows this Website to integrate such content into its pages.
Personal Data processed: Usage Data and Tracking Tools.
Place of Processing: United Kingdom – Privacy Policy.

Font Awesome (Fonticons, Inc.)
Font Awesome is a font style display service managed by Fonticons, Inc. that allows this Website to integrate such content into its pages.
Personal Data processed: Usage Data and Tracking Tools.
Place of Processing: United States – Privacy Policy.

How to Manage Preferences and Provide or Revoke Consent on This Website

If the use of Trackers is based on consent, the User can provide or revoke such consent by setting or updating their preferences through the relevant privacy choices panel available on this Website.

As for third-party Tracking Tools, Users can manage their preferences by visiting the relevant opt-out link (if available), using the tools described in the third-party’s privacy policy, or contacting the third party directly.

How to Control or Delete Cookies and Similar Technologies Through Your Device Settings

Users can use their browser settings to:

– See which Cookies or other similar technologies have been set on the device;
– Block Cookies or similar technologies;
– Delete Cookies or similar technologies from the browser.

However, browser settings do not allow granular control of consent by category.

For example, Users can find information on how to manage Cookies in some of the most popular browsers at the following addresses:

– Google Chrome
– Mozilla Firefox
– Apple Safari
– Microsoft Internet Explorer
– Microsoft Edge
– Brave
– Opera

Users can also manage some Tracking Tools for mobile applications by disabling them through the appropriate device settings, such as mobile device advertising settings or general tracking settings (Users can consult the device settings to find the relevant option).

Consequences of Refusing the Use of Tracking Tools

Users are free to decide whether or not to allow the use of Tracking Tools. However, please note that Tracking Tools enable this Website to provide Users with a better experience and advanced features (in line with the purposes outlined in this document). Therefore, if the User decides to block the use of Tracking Tools, the Owner may not be able to provide the related functionalities.

Data Controller
G.A.R. s.r.l.
Owner’s email address: info@otticamanzonimilano.it

Since the use of third-party Tracking Tools on this Website cannot be completely controlled by the Owner, any specific references to third-party Tracking Tools should be considered indicative. To obtain complete information, Users are kindly invited to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity of identifying tracking technologies, Users are invited to contact the Owner if they wish to receive further information regarding the use of such technologies on this Website.

Definitions and Legal References

Personal Data (or Data)
Personal data constitutes any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data
This is information collected automatically through this Website (or third-party applications integrated into this Website), including: the IP addresses or domain names of the computers used by the User who connects with this Website, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server’s response (successful, error, etc.), the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal details of the visit (e.g., the time spent on each page), and the details relating to the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the User’s operating system and IT environment.

User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Processor (or Processor)
The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Controller)
The natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of the processing of Personal Data and the instruments adopted, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)
The hardware or software tool by which the Personal Data of Users is collected and processed.

Service
The Service provided by this Website as defined in the relevant terms (if any) on this site/application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to include all current member states of the European Union and the European Economic Area.

Cookie
Cookies are Tracking Tools consisting of small pieces of data stored within the User’s browser.

Tracking Tool
Tracking Tool means any technology—e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting—that enables the tracking of Users, for example by collecting or saving information on the User’s device.

Legal References

Unless otherwise specified, this privacy statement concerns this Website only.

Last modification: July 11, 2024

Iubenda hosts this content and collects only the Personal Data strictly necessary for its provision.